In the event of a return, please send the product together with a letter explaining the reason for your return and a copy of the invoice in a well-padded envelope/package. You are also welcome to inform us in advance by e-mail at retouren@careista.ch so that we can process your return efficiently.

Please use the following address for returns from Switzerland:

Schöni Fulfillment AG
Rampe 41/BeverCare (CAREISTA)
Neue Industriestrasse 1
4852 Rothrist